Grande Communications is building a brand new broadband network. We are currently installing fiber-optic cable in your area and within a few months, we will begin delivering you a choice in high-speed Internet, local and long-distance telephone and digital cable television services.

Grande is building a brand new network from the ground up. We are not retrofitting or modifying existing network lines from other Internet, telephone and/or cable providers in this area. Instead, we are installing a state-of-the-art system that delivers our technologically advanced services clearly and easily. Our network will require the installation of a service box on approximately 5% of the residences that we pass. The service boxes are designed to be as unobtrusive as possible and are placed within the utility easement.

Public rights of way and utility easements often cross private property, sometimes where electric, telephone and cable service boxes already exist. Many times the easements cross back yards. Therefore, Grande's construction teams will need to enter the back yard to hang cable from existing utility poles or install the service box. Again, Grande's construction work generally occurs around existing utilities.

Grande's network is capable of delivering large amounts of data via a single line to the home. It is one of the most advanced networks currently being constructed and is designed to handle bandwidth demands well into the future. Grande customers will be able to take advantage of all the Internet and cable television has to offer - as well as dependable phone service - for many years to come. If it becomes necessary for Grande to upgrade its network or replace components, Grande will notify residents and work with the City to ensure that the upgrade is as unobtrusive as possible.

Grande's number one priority is resident safety. A Grande employee or contractor will fit each cabinet with a padlock and the cabinet will be partially blocked by landscaping.

The cabinets are constructed of galvanized steel, but will be painted to blend into the surrounding property. They are approximately seven and a half feet wide, six feet tall and four feet deep. Grande has built the cabinets to open on all four sides, where a four to five foot clearance exists, and plans to landscape the area around the cabinet.