User Guides

This is a collection of all user guides and instruction manuals available on grandecom.net. You will need a PDF reader in order to open the files. Adobe Acrobat Reader can be downloaded for free and is compatible with most operating systems.

• Account Administration - This document will help you with configuration and administration of your Grande Communications email and account information.
• Cable Quick Guide 1 - Designed for customers in Austin, San Marcos, San Antonio and Waco, this document will help you get started using your Grande Cable service.
• Cable Quick Guide 2 - Designed for customers in Corpus Christi, Dallas, Midland and Odessa, this document will help you get started using your Grande Cable service.
• Cisco 678 Quick Start - This document will help you get up and started with your Cisco 678 DSL Modem.
• Cisco 678 User Guide - This manual describes all initial hardware installation and basic configuration procedures for the Cisco 600 series CPE devices.
• Com21 1110 Spec Sheet - This document provides the specifications and requirements necessary to operate the Com21 1110 cable modem.
• Com21 1110 User Guide - This document provides details regarding the operation of the Com21 1110 cable modem.
• Explain My Bill - This document provides information on how to read your Grande bill.
• Internet Explorer Config - If you need to configure your Internet Explorer, this document will help you with the process.
• Internet Quick Guide - The Internet Quick Guide is designed to get you using your high-speed connection as fast as possible.
• Internet Terms - Confused about all of these internet terms? This document will help you 'decode' the internet.
• M DCT 2000 User Guide - This user guide will show you all necessary information for the setup and operation of your Motorola DCT 2000 Digital Receiver.
• Motorola DCT 6208 User Guide - This user guide provides all the necessary information to setup and operate your Motorola DCT 6208 HD Digital Receiver.
• Motorola DCT 6412 User Guide - This user guide provides all the necessary information to setup and operate your Motorola DCT 6412 Dual Digital Receiver.
• Motorola SB4100 Spec Sheet - This document will provide the information regarding the requirements and specifications of the Motorola SB4100 cable modem.
• Motorola SB4200 Spec Sheet - This document provides information regarding the requirements and specifications of the Motorola SB4200 cable modem.
• Motorola SB5100 Spec Sheet - This document provides information regarding the requirements and specifications of the Motorola SB5100 cable modem.
• Personal Web Space Guide - This guide provides information about the free web space provided to all Grande High-Speed Internet customers
• Phone Quick Guide - This document is designed to get you started as quickly as possible with your Grande Communications home telephone line.
• Prestige 642 Spec Sheet - The specifications and requirements for the Zyxel Prestige 642 are provided by this document
• Prestige 642 User Guide - This document provides in-depth descriptions and instructions on the functions and features avaiable using the Zyxel Prestige DSL Modem.
• SA Explorer 2000 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 2000 Digital Receiver.
• SA Explorer 3250 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 3250 HD Digital Receiver.
• SA Explorer 3250 User Guide - This user guide provides all the necessary information to operate your Scientific Atlanta Explorer 3250 HD Digital Receiver.
• SA Explorer 8000 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 8000 Digital Receiver.
• SA Explorer 8000 Quick Start - This guide provides information to get you quickly started using your Scientific Atlanta Explorer 8000 Digital Receiver.
• SA Explorer 8000 Spec Sheet - This specification sheet provides all the specifications and requirements of the Scientific Atlanta Explorer 8000 Digital Receiver.
• SA Explorer 8300 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 8300 HD Digital Receiver.
• SA Explorer 8300 Quick Start - This guide provides information to get you quickly started using your Scientific Atlanta Explorer 8300 HD Digital Receiver
• SA Explorer 8300 Spec Sheet - This specification sheet provides all the specifications and requirements of the Scientific Atlanta Explorer 8300 HD Digital Receiver.
• SecureIT Plus - Parental Controls - SecureIT Plus - Parental Controls Users Guide
• SecureIT Plus - User Manual - SecureIT Plus - User Manual
• Security Quick Start - This document is designed to get you up and running as fast as possible with your Grande Wireless Home Security system.
• Security User Guide - english - This document is designed to explain how to operate your Grande Wireless Home Security system.
• Security User Guide - spanish -
• SMC Flash Reset Instructions - These instructions are provided in order to "flash" reset your SMC 7401BRA DSL Modem.
• SpeedTouch Command Line User Guide - This Reference Guide aims to give the fastidious user a concise, practical and easy to use document for configuring the SpeedTouchHome/Pro via its character based Command Line Interface.
• SpeedTouch Spec Sheet - This document provides technical specifications of the SpeedTouch ADSL router and its requirements.
• SpeedTouch User Guide - The SpeedTouch User Guide provides in-depth documentation regarding the functions and features of the SpeedTouch DSL Modem.
• Webmail Guide - This document will assist you in the features and functionality of your Grande Webmail account