User Guides

This is a collection of all user guides and instruction manuals available on grandecom.net. You will need a PDF reader in order to open the files. Adobe Acrobat Reader can be downloaded for free and is compatible with most operating systems.

• Account Administration - This document will help you with configuration and administration of your Grande Communications email and account information.
• Cable & DVR Quick Guide for Dallas Motorola Digita - Designed for customers who use the Motorola digital receiver in the Dallas area. This document will help you get started using your Grande Cable and/or DVR service.
• Cable & DVR Quick Guide for Motorola Digital Recei - Designed for customers who use the Motorola digital receiver in the Austin, Corpus Christi, Midland, Odessa, San Antonio and San Marcos areas. This document will help you get started using your Grande Cable and/or DVR service.
• Cable & DVR Quick Guide for Scientific Atlanta Dig - Designed for customers who use the Scientific Atlanta digital receiver in the Austin, San Antonio, San Marcos and Waco areas. This document will help you get started using your Grande Cable and/or DVR service.
• Cisco 678 Quick Start - This document will help you get up and started with your Cisco 678 DSL Modem.
• Cisco 678 User Guide - This manual describes all initial hardware installation and basic configuration procedures for the Cisco 600 series CPE devices.
• Com21 1110 Spec Sheet - This document provides the specifications and requirements necessary to operate the Com21 1110 cable modem.
• Com21 1110 User Guide - This document provides details regarding the operation of the Com21 1110 cable modem.
• Explain My Bill - This document provides information on how to read your Grande bill.
• Internet Explorer Config - If you need to configure your Internet Explorer, this document will help you with the process.
• Internet Quick Guide - Get the most out of your Grande Communications Internet services with this quick guide.
• Internet Terms - Confused about all of these internet terms? This document will help you 'decode' the internet.
• M DCT 2000 User Guide - This user guide will show you all necessary information for the setup and operation of your Motorola DCT 2000 Digital Receiver.
• Motorola DCT 6208 User Guide - This user guide provides all the necessary information to setup and operate your Motorola DCT 6208 HD Digital Receiver.
• Motorola DCT 6412 User Guide - This user guide provides all the necessary information to setup and operate your Motorola DCT 6412 Dual Digital Receiver.
• Motorola SB4100 Spec Sheet - This document will provide the information regarding the requirements and specifications of the Motorola SB4100 cable modem.
• Motorola SB4200 Spec Sheet - This document provides information regarding the requirements and specifications of the Motorola SB4200 cable modem.
• Motorola SB5100 Spec Sheet - This document provides information regarding the requirements and specifications of the Motorola SB5100 cable modem.
• Personal Web Space Guide - This guide provides information about the free web space provided to all Grande High-Speed Internet customers
• Phone Quick Guide - Quickly reference the standard and advanced features of your Grande phone service.
• Prestige 642 Spec Sheet - The specifications and requirements for the Zyxel Prestige 642 are provided by this document
• Prestige 642 User Guide - This document provides in-depth descriptions and instructions on the functions and features avaiable using the Zyxel Prestige DSL Modem.
• SA Explorer 2000 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 2000 Digital Receiver.
• SA Explorer 3250 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 3250 HD Digital Receiver.
• SA Explorer 3250 User Guide - This user guide provides all the necessary information to operate your Scientific Atlanta Explorer 3250 HD Digital Receiver.
• SA Explorer 8000 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 8000 Digital Receiver.
• SA Explorer 8000 Quick Start - This guide provides information to get you quickly started using your Scientific Atlanta Explorer 8000 Digital Receiver.
• SA Explorer 8000 Spec Sheet - This specification sheet provides all the specifications and requirements of the Scientific Atlanta Explorer 8000 Digital Receiver.
• SA Explorer 8300 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 8300 HD Digital Receiver.
• SA Explorer 8300 Quick Start - This guide provides information to get you quickly started using your Scientific Atlanta Explorer 8300 HD Digital Receiver
• SA Explorer 8300 Spec Sheet - This specification sheet provides all the specifications and requirements of the Scientific Atlanta Explorer 8300 HD Digital Receiver.
• SecureIT Plus - Parental Controls - SecureIT Plus - Parental Controls Users Guide
• SecureIT Plus - User Manual - SecureIT Plus - User Manual
• Security Quick Start - This document is designed to get you up and running as fast as possible with your Grande Wireless Home Security system.
• Security User Guide - english - This document is designed to explain how to operate your Grande Wireless Home Security system.
• Security User Guide - spanish -
• SMC Flash Reset Instructions - These instructions are provided in order to "flash" reset your SMC 7401BRA DSL Modem.
• SpeedTouch Command Line User Guide - This Reference Guide aims to give the fastidious user a concise, practical and easy to use document for configuring the SpeedTouchHome/Pro via its character based Command Line Interface.
• SpeedTouch Spec Sheet - This document provides technical specifications of the SpeedTouch ADSL router and its requirements.
• SpeedTouch User Guide - The SpeedTouch User Guide provides in-depth documentation regarding the functions and features of the SpeedTouch DSL Modem.
• Webmail Guide - This document will assist you in the features and functionality of your Grande Webmail account